Terms Of Service

1. General Information

Welcome to Fortitude. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

2. Products & Orders

We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to lighting or screen differences.
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

3. Payment

All prices are displayed in your local currency (including applicable taxes, unless stated otherwise). Payments must be completed at checkout through our secure payment gateway.

4. Shipping & Delivery

Orders are typically processed within 1–2 business days and delivered within 2–5 working days.
Delivery times may vary depending on courier delays or external factors beyond our control.

5. Returns & Refunds

At Fortitude, we do not offer monetary refunds.
If your product arrives damaged, defective, or incorrect, we will gladly offer an exchange or store credit of equal value once the issue is verified.
Items must be unused, in original packaging, and reported to support@fortitude.com within 14 days of delivery.

6. Liability

Fortitude is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

7. Changes to Terms

Fortitude reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page and are effective immediately upon publication.

8. Contact

For any questions regarding these terms, please contact us at support@fortitude.com.